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9 written questions · 2019–2026 · last question 7 Apr 2026

Digital state: MyGuichet, RNPP, tax administration (ACD)

Recurring questions on the national register (RNPP), e-ID and signatures, digital tax cards and returns, and ACD service quality. They also cover outages and the legal value of administrative emails.

Outcome so far

Digital tax cards on MyGuichet since 1 May 2021 (QP 5298); RNPP statistics published quarterly as open data (QP 7165); target 85% digital tax returns by 2028 (QP 3879).

Status

Answered.

What I'm asking next

Digital tax-return rate actually reached for tax year 2025 against the 20% goal.

The questions

Newest first. Each question links to the full text and the government's answer on chd.lu (in French); the summaries are ours. Question numbers restart with each legislature.

  1. · QP 3879 · to Gilles Roth

    Digitalisation de la déclaration d'impôt au Luxembourg

    Answer: Goal of 20% digital returns for tax year 2025 and 85% by 2028; paper stays available.

  2. · QP 3780 · to Gilles Roth

    Contactcenter de l'Administration des contributions directes (ACD)

    Answer: 30 FTE plus 5 external staff, 86% utilisation; no staff increase decided.

  3. · QP 3423 · to Serge Wilmes

    Identification et valeur juridique des courriels émis par les administrations

    Answer: Mails should name the official; informative emails are not appealable acts.

  4. · QP 2901 · to Stéphanie Obertin

    Compatibilité entre les moyens d'identification eIDAS et MyGuichet

    Answer: Foreign eIDAS means cannot sign on MyGuichet; eIDAS2 wallet will fix it.

  5. · QP 1717 · to Stéphanie Obertin

    Signature électronique

    Answer: E-signature on MyGuichet unavailable 1-2 Jan 2025 due to the central certificate provider.

  6. · QP 7165 · to Marc Hansen

    Statistiques concernant le Registre national des personnes physiques

    Answer: CTIE publishes RNPP statistics quarterly on the open data portal.

  7. · QP 5298 · to Pierre Gramegna

    La fiche de retenue d'impôt en ligne

    Answer: Employers get digital tax cards on MyGuichet since 1 May 2021.

  8. · QP 440 · to Marc Hansen

    La consultation du Registre national des personnes physiques

    Answer: Explains legal basis for administrations' RNPP consultations.

  9. · QP 334 · to Xavier Bettel

    L'utilisation du fax par les administrations

    Answer: eIDAS gives no automatic equivalence between e-registered mail and paper.